Q: Are your products guaranteed? What is your return policy?

A: Absolutely. If you are not satisfied with a product, you may return it for an exchange or refund within 30 days. However, to be eligible for a refund or exchange, returns must be received by us in re-saleable condition, so please pack carefully. Send items to be returned to:
Charting Nature
P.O. Box 70344
Springfield, OR 97475